What is document capture and imaging?

Today’s mobile, social and cloud transformation is leading to exponential growth in business content. This places greater demands on organizations to effectively capture and manage this unstructured data for competitive advantage.

Document Capture and Imaging solutions from IBM can help companies capture, store, manage, view and deliver various types of content where and when their users need it to move at the speed of business. Quickly and effectively capture content from multiple channels by automating the extraction of data from both paper and digital documents wherever and whenever they originate. With near real-time digitization of this information, you can improve productivity and accelerate business processes to enable faster responses to customers.

Best-in class capture

Best-in class capture

Multi-channel capture supports scanners, fax, and digital files like PDF and images that come from applications and mobile devices.

Cognitive capture

Cognitive capture

Automate the processing of complex, unknown format or highly variable documents that are difficult to automate with a traditional capture system.

Mobile capture

Mobile capture

Increase accuracy with capture and validation at the point of contact, while accelerating content integration into a case file or business process.

Customer centricity

Customer centricity

Create exceptional customer experience with capturing content from any source and accelerating time to value with a cloud approach.

How to use document capture and imaging

IBM Datacap Insight Edition – Document capture for the cognitive era

By applying cognitive capture to complex tasks, IBM Datacap can help significantly reduce labor and paper costs, deliver meaningful information, and improve the responsiveness of customer service.

How to use document capture and imaging

IBM document capture and imaging resources

 

The Forrester Total Economic Impact of IBM Datacap

IBM Datacap delivers real results for its customers.

 

Gartner Magic Quadrant for Enterprise Content Management

IBM’s a leader in enterprise content management for ability to execute and completeness of vision.

 

Harness content to deliver a superior customer experience

Cognitive and Cloud-based ECM solutions helps organizations protect their content, while gaining a competitive advantage from it and improving business performance and ROI.

Client success stories

 

Turkcell

Turkcell uses IBM Datacap to help increase customer retention and become a more customer-centric organization.

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Union Bank

Union Bank gains 70 percent return on investment and saves $500,000 through automated workflow by using IBM Datacap and IBM Case Manager.

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Virgin Money

Virgin Money uses IBM Datacap to automatically and efficiently process thousands of incoming documents a day.

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Contact an IBM document capture and imaging expert to learn more