Put your content to work
IBM Enterprise Content Management (ECM) helps you transform the way you work with business content, so you can capture, protect, activate, analyze and engage with content for greater insight and action.
Advanced case management
Present the relevant information for cases in context of content-related processes like customer service, loan applications or claim adjudication. A flexible workflow provides consistency across your organization and gives you the insight and control you need to resolve cases more effectively.
Union Bank reduces cost and raises customer engagement with advanced case management.
Document capture and imaging
Quickly capture both paper and digital documents wherever they enter your organization. With automatic classification and extraction of data, you can accelerate client related business processes and reduce overall operations cost.
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State of Hawaii Department of Human Services
The State of Hawaii helps deserving citizens get the benefits they need sooner by transforming case management efficiency with an automated solution based on IBM Enterprise Content Management.
Enterprise content management platform
Access a variety of content types including audio and video across your enterprise using a single user experience. Add, edit, search, tag, annotate and share content from desktop, web and mobile devices to enhance collaboration. Deliver customer information when you need it with self-service powered by high-performance electronic statement retrieval.
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Illinois Department of Human Services
Illinois Department of Human Services improves caseworker productivity and customer service with IBM Enterprise Content Management.